5 Bad Habits Contractors are Bidding Goodbye
Pushing Too Hard
Reasonable businesses recognize the significance of finding the best contractor through research, so there is no need to be pushy with your “offer ends the 30th” promotion. Taking the pressure off of prospects should be replaced with a softer approach of providing valuable, pertinent information. Pressuring prospects will shape you into a shady contractor that is up to no good. Aim to offer 3 bids before expecting a selection decision. Focus on what you do best and trade-in the pushy selling for your respectable reputation.
Lack of Involvement
Your lack of involvement with your projects is tainting your reputation. Set specific goals that help you become more present in the decisions and the processes of the projects. Supervise when needed and supply adequate supervision when you cannot be there yourself. Reading the plans is vital, so for the smaller projects that don’t need your presence, have a knowledgeable individual that knows what exactly the project involves to oversee the project.
Not Keeping a Schedule
Keep professional by giving your clients a set agenda for how much each expense amount is and when the payments should be delivered. Not keeping a schedule and asking for payments early tends to make clients think you are using their money for other projects. Remain respectable by being specific about who the payments should go to, the timeframe the payment should arrive, and notice of what each payment is going to be. Enforce your agenda to avoid problems in the future.
Going Over Budget
A budget is a budget for a reason. Respect your client and their budget and they will in-turn most likely respect you. Providing the best experience possible by not making a pattern of going over budget can, in turn grow your business through additional projects and referrals. There will always be some unanticipated circumstances that pop up occasionally. Don’t be the boy who cried wolf by consistently going over budget because you never know when you are really going to need the client’s approval for a vital part of the plan.
Not Utilizing Technology
It’s 2016. You should be done with rolling out the blueprints on the hood of the truck. The past paper trail contractors used to leave proved to be nothing but a headache and time waster. Manage your employees, create daily reports, view your project plans, and provide quality assurance simply by tracking digitally. The results of going digital are substantial according to AIIM, 84% of businesses saw positive payback from going digital in just 18 months. Reassure your clients that they are working with a respectable contractor that they feel comfortable hiring for other projects or referring to friends. Avoid being the problem contractor and kick theses habits aside to stay ahead of the game.
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