Just as patients need doctors and nurses, business IT systems need service and support.

A system running at 99% uptime is required for most businesses, especially the healthcare sector. As healthcare providers have patients health, wellbeing, and lives in their hands- we know your team doesn’t have time to deal with IT problems. Although not all organizations in the healthcare industry are this dramatic, still, healthcare data needs to be kept protected through encryption and frequent backups. With the right IT experts on your side, you can take advantage of what technology has to offer, making it easier for you to focus on saving lives.

IT support solutions tailored for the medical sector

With resources stretched thin and limited applied-experience, attempting to execute IT projects, updates, and migrations can be incredibly troublesome and risky for businesses. This can lead to perpetual IT troubles, network downtime, and data losses. Leave your IT to the experts, we will keep it safe and running in peak performance.

ThinkTech Advisors are a Raleigh-based IT Support Company with a wide variety of medical specialties.

  • Medical equipment and devices
  • Interfaces with other healthcare providers and vendors
  • Annual HIPAA and HITECH audits
  • Dozens of different EMR/EHR systems including, Allscripts, Athena, e-ClinicalWorks, e-MDs, Epic, Experior, Intergy, MEDITECH, NextGen, and more
  • Business continuity and disaster preparedness

ThinkTech offers IT support that is familiar with the unique technology challenges of the healthcare industry. We’ve been in the IT industry for more than 18 years. Our team knows how the healthcare industry runs,  what IT issues it may face, and how it can be resolved through IT.

ThinkTech Advisors provides onsite and remote healthcare IT support.

IT Support for Healthcare

Advantages of Our Medical IT Support

  • Patient Happiness

    When it comes to routine things, such as checking test results and making appointments, patients don’t want to have to pick up the phone and make a call. Instead, they can take care of everything online. We help make the connection between you and your patients easier and stronger.

  • Compliance

    Being in an industry where regulations are constantly changing, like HIPAA, HITECH and PCI, compliance can be burdensome. This applies to how your applications store data, protects it, and how your networks transmit it. We continually administer audits and reports so you can maintain compliance.

  • Performance & Integration

    We keep your systems connected and stable. A properly functioning computer network ensures your EMR/EHR/HIS/PMS software functions properly, increases efficiency, lowers costs, shortens the billing cycle, and frees up your staff to concentrate on patient care.

  • Security

    For healthcare, if there is ever a data breach or loss of data, the effects can be extremely detrimental. It is crucial to have a tested, fail-proof backup, restore, and disaster recovery strategy in place. We ensure that all of your patient and business information is kept safe.

If you‘re looking for reasonably priced, professional technology management, you’ll be interested in the services of ThinkTech Advisors.