Gaining Competitive Edge
In the past IT service was a matter of infrastructure: networks, devices, servers and so on. The internet was slow, the applications were often clumsy and sometimes unusable, and these systems were not interconnected. That was the first wave of IT. The good news is the free market has driven solutions to those challenges – and we’re all glad it did.
For business leaders the question is now: how can I get a competitive edge?
How can our company improve operational efficiency to strengthen our bottom line?
- We have processes and protocols but they are either not good enough or we do not follow them
- We aren’t communicating internally as well as we need
- We spend our limited time on repetitive, non-automated and manual tasks that bring the risk of mistakes or just prevent people from doing higher level work
How can our company improve our services to surpass the competition and see better top line revenue?
- How can our clients communicate with us faster and more conveniently?
- How can we accelerate the sales cycle?
- How can we leverage digital marketing to build our brand?
What may not be apparent is that most of these problems can be solved with choosing and implementing existing technology based solutions, many of which are free. These are lucrative and time-saving solutions but surprisingly few business leaders are taking advantage of them.
Why is this seemingly obvious opportunity so often neglected? It’s simply a matter of lacking a specialist – a team member tasked to not only understand the problems of the business, but also visualize a strategic solution, plan the project, manage the team, implement the necessary processes and systems and basically make things happen.
Want to see how your company measures up? Take one of our surveys to find out!
Quick Operational Maturity Survey (3 minutes)
Technology Alignment Survey (10 minutes)
What do these figures show?
Thriving organizations manage and execute their IT in line with their most important objectives. The inability to align IT with the company’s changing business model is a universal problem that has been defined as one of the greatest challenges of business today.
“Only 35% of companies have data recovery tests to check whether their systems can be restored if a disaster happens”
“Only 23% of company CEOs are sure about the expertise level of their key vendors”
“85% of companies feel that IT Budgets overrun tremendously”
“Only 10% of companies have a practice to evaluate and stop IT functions and systems to free up resources”
“Only 22% of companies have a clear practice to build a solid IT strategy”
“22% of companies do not know who is responsible regarding issues related to IT processes”
